Health Care Operations and Management

Catalog description

This course will provide an overview of operations within hospital and ambulatory settings. We will start with the development of a definition of “operations”. It is important for students to describe operational concerns and activities distinct from, but in relation to, other domains in the provider setting (e.g. strategy, capital planning, human resources). Lectures will include deep dives into resource planning, process design, policy and governance, financial management, and performance monitoring.