INFO 4350
Conversations and Information
Cornell University · UGRD · Fall 2026
Catalog description
As conversations become central to the way in which we acquire and consume information and as the societal implications became evident (e.g., potential for misinformation, hate speech, ethical questions surrounding the use of chatbots), there is an increasing need for automated ways to analyze their quality. This course will cover computational approaches to conversational analysis: starting from topics that were traditionally addressed within the Sociology subfield of Conversational Analysis, continuing with reviewing existing computational methods that address those topics, and further guiding the development of new methods and their application to real-life conversational data. In addition to lecturing in-class activities will include close interaction with conversational data, such as collaborative annotation of conversational phenomen, in-depth discussion of hand-picked examples, as well as joint and iterative development of annotation guidelines that lend themselves for computational modeling.
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