Seminar in Service Management Research

Catalog description

This seminar course is designed for PhD and M.S. graduate research students with an interest in service and hospitality research. Topics will cover a range of domains relevant to hospitality scholarship, including service operations, revenue management, human resources management, services marketing, consumer behavior, communication, and real estate. We will also explore the research process and research methodologies, especially as these relate to applied scholarship. A highlight of the course is the participation of Graduate Faculty from the Hotel School who will share their research and stimulate your thinking about research questions of importance to the discipline of hospitality.