Persuasive Business Communication for Hospitality Leaders

Catalog description

Develops the knowledge and skills that hospitality managers need to face an array of persuasive communication challenges. This course builds on the principles of effective managerial communication ( HADM 1650 ) and organizational behavior and interpersonal skills ( HADM 1150 ). The course introduces the theory and principles of persuasion and focuses on their application in a range of management and leadership contexts, with students practicing persuasive strategies through both written and oral formats.