Eng Leader Skill Clinic: Difficult Conversations

Catalog description

Difficult conversations are a normal feature of any team, workplace, or relationship that is functioning well. This clinic gives students the frameworks and language to approach those conversations with clarity and intention rather than avoidance. Students will learn what makes a conversation "difficult," why engaging rather than avoiding tends to produce better outcomes for everyone involved, and how to plan for, initiate, and navigate these exchanges constructively. Equal attention is given to managing one's own emotions in the moment and to using honest conversation as a foundation for stronger working relationships.