Eng Leader Skill Clinic: Managing Conflict

Catalog description

Whenever people work together on something that matters, disagreements and tensions are inevitable, and in high-performing teams, they are often intentional. Productive conflict drives creativity, sharpens decision-making, and surfaces assumptions that might otherwise go unchallenged. The skill lies in knowing how to encourage the right kinds of conflict, navigate them well, and address the kinds that undermine trust and progress before they take hold. This clinic gives students a framework for understanding different conflict styles, including their own, and specific tools for managing disagreements in ways that strengthen rather than strain the teams they are part of.