Communicating for Impact A

Catalog description

Creating value for an organization depends on the ability to effectively translate expertise into business results. This requires the ability to connect with and communicate with others across the organization, to gather information to identify challenges and opportunities, to frame these in ways that build momentum for change, to work with people across functional and geographic lines to develop solutions, to gain buy-in for those solutions in a form that resonates with stakeholders, and to implement solutions in ways that are sustainable for the people they touch. This course focuses on understanding this consultative process and improving student performance in the integrative skills on which it depends. These skills include oral and written communications, effective collaboration in a variety of environments, adapting communications and implementation approaches to different audiences, and improving the ability to perceive, evaluate, and manage emotions.