Principles of Quality Management

Catalog description

In this course, you will have the opportunity to examine quality management systems. Employers widely seek quality management skills because they are known to advance business processes and performance improvements. You will explore the purpose of quality management and its value to organizations. You undertake continuous improvement endeavors in organizations, and identify its pros and cons, along with quality management philosophies, such as Six Sigma, Toyota Production System, Theory of Constraints, Total Quality Management, Agile Manufacturing, and Business Process Reengineering. The course follows the Body of Knowledge (BOK) for the Quality Process Analyst published by the American Society for Quality (ASQ).