Introduction to Hospitality

Catalog description

Three lecture. History, policies, and procedures of the hospitality industry relating to hotel/restaurant management. Students will be able to: identify and compare the past, present and future scope of the hospitality industry by segment; discuss different career pathways available in the hospitality industry; discuss the economic implications of globalization in the hospitality industry; identify basic concepts of human resources, management, marketing, supervision and legal issues related to the hospitality industry; describe the challenges of professionally managing operations within various segments of the hospitality industry including but not limited to:F&B, hotel, restaurant, and casino; discuss applied social issues of ethics, law, diversity, safety, and the environment within the hospitality industry; interpret the role of service in the hospitality industry; describe the challenges of communication in the hospitality industry.