Google IT Support Professional II

Catalog description

Three lecture. This is the second in a 3-class series at Coconino Community College aimed to have students earn the Google IT Support Professional Certificate. Students must complete the full 3-class series (CIS 132, CIS 134, and CIS 136) in sequential order and within the shortest time-period possible (e.g. a consecutive Fall and Spring semester sequence). In addition to “passing” each class, students must meet all Google defined grading thresholds for quizzes and hands-on labs to complete the full program and receive the Google IT Support Professional Certificate. In this class (CIS 134) students will complete the third Google course in the program; Course 3: Operating Systems and You: Becoming a Power User. Students will be able to: navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter; set up users, groups, and permissions for account access; install, configure, and remove software on the Windows and Linux operating systems; configure disk partitions and filesystems; understand how system processes work and how to manage them; examine system logs and remote connection tools; apply operating system knowledge to troubleshoot common issues in an IT Support Specialist role. Prerequisite(s): CIS 132