IT Support Fundamentals and A+ Prep

Catalog description

Five lecture. The topics in this course align with the CompTIA A+ Core Series (certification exams Core 1 and Core 2). CIS 130 is for students pursuing careers in IT support. This is a comprehensive course covering topics from hardware to operating systems, networking and security topics, troubleshooting hardware, software, and networks, as well as a look at mobile devices, virtualization, and cloud computing fundamentals. Five lecture. Students will be able to: assemble components based on customer requirements; install, configure, maintain, and repair PCs, mobile devices, and software for end users; understand the basics of networking and security forensics; diagnose, resolve, and document common hardware and software issues (properly and safely); apply troubleshooting skills; provide appropriate customer support; understand the basics of scripting, virtualization, desktop imaging, and deployment; navigate and configure Operating Systems. Grading Option: May be taken for S/U credit.