Business Communications

Catalog description

Three lecture. Solving business problems through effective oral and written communications. Letter forms and methods of writing business letters. Creating functional letters related to inquiry, response, good will, sales, credit, and adjustment and collection. Students will be able to: compose and revise a minimum of 20 pages of business documents; write: effective memos, business letters, resumes, and reports, clearly, concisely, and correctly; research, summarize, and document information, producing a written report, and presentations; develop professional speaking and listening skills; understand the influence of electronic communication on management and organizational processes; recognize communication challenges in a global business environment; and develop an awareness of issues related to cross-cultural communication. Pre/Corequisite(s): ENG 102 . General Education: Written and Oral Communication: Communication and Languages