HRTM 388

The Service Experience

Coastal Carolina University · UGRD · Fall 2026

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Students develop an in-depth understanding of service design, service quality, value co-creation, service culture and environment, employee training and motivation, planning and delivery of guest services, and service failure and recovery. Semester(s) Offered: Fall, Spring

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Class #coastal_carolina_2-HRTM388Fall 2026UGRD3 credits
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