IST 462

Business Process Modeling and Design

Cleveland State University · UGRD · Fall 2026

1 section

Catalog description

Prerequisites: IST 305. This course aims to provide an overall view of Business Processes. A business process can be thought of as a series of steps taken by a business to get activities done. Students, after completing this course will understand how to design business processes and optimize such designs. Simulation tools will be used to chart business processes.

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Class #cleveland_2-IST462Fall 2026UGRD3 credits

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Instructor: Staff

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