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University of Central Missouri · 3 credits · UGRD

Provides a study of the issues and concepts unique to the marketing of services including relationship marketing, service quality and customer satisfaction, service failure and recovery, and service delivery. Students who earned undergraduate credit for MKT 4475 may not take MKT 5475 for graduate credit.
Fall 2026 · 1 section
Oct 12 – Dec 11
| Section | Days & time | Location | Instructor |
|---|---|---|---|
| 0Class #12089 | Time not published | Not published | Tegtmeier, Lindsay |