Medical Administrative and Technology Applications

Catalog description

This course examines front-office administrative functions and the technology tools used in medical practices. Students learn therapeutic and interpersonal communication; written correspondence; conflict management and complaint resolution; legal, ethical, and regulatory standards (including HIPAA), confidentiality, consent, and mandatory reporting; and professional conduct, teamwork, and time management. Students also develop practical technology skills in Windows navigation, file and folder management, safe computing and information literacy, email and calendar management, word processing, spreadsheets, and presentation software. This course includes HIPAA training and certification.