Negotiation and Conflict Management

Catalog description

This class is a focused exploration of the process of negotiating, both formally and everyday. We will examine interactions on all levels and environments, with an evaluation of tactics, strategies and the measure of success. From there, the class expands into the nature of conflicts and the manager's role in identifying and confronting them. Throughout the class, we hope to find solutions to implement in our lives and work. In-class exercises and roleplay will be a fundamental part of class activity.