Design of Artificial Intelligence Products

Catalog description

This course teaches students how to design new products and services that leverage the capabilities of AI and machine learning to improve the quality of peoples lives. Students will learn to follow a matchmaking design, user-centered design, and service design process. Students will learn to ideate; reframing problematic situations by envisioning many possible products and services. Students will learn to iteratively refine and assess their ideas with real users/customers. Class projects will focus on the challenges of deploying systems that generate errors and the challenges of situating intelligent systems such that they harmonize the best qualities of human and machine intelligence. Course Website: https://hcii.cmu.edu/course/design-ai-products-and-services