Advanced Pharmacy Management Practice Techniques

Catalog description

The purpose of this class is to prepare student pharmacists to successfully navigate the complex humanistic challenges within the workplace. These include but are not limited to, how to garner teams around a central vision and mission, conflict management, managing up and talent management. We will explore how to give your team the room to innovate, when to micro vs macro manage, leveraging listening skills, managing coworkers, and how to intrinsically motivate. We will learn how to earn trust and respect from your coworkers, delegate wisely, support, coach, and mentor, recognize achievements and celebrate success and appropriately communicate with all levels within your organization. The course is a series of 10, once a week 3 -hour classes. The course will have readings, lectures, and discussions. We will review actual scenarios of situations you may encounter, and potential responses. The intent is to give participants the tools necessary to become successful, compassionate,…