Fundamentals of Medical Office Administration

Catalog description

This course introduces students to the core skills and responsibilities needed to manage daily operations in a healthcare office setting. Students will learn to create provider schedules, manage a variety of patient appointments, and coordinate referrals, benefits, and insurance eligibility. The course also covers welcoming and directing patients and visitors, completing admissions paperwork —including consent, HIPAA, and financial responsibility forms—and carrying out opening and closing office procedures. Administrative competencies include handling correspondence, maintaining office supplies and equipment, and managing petty cash. In addition, students will gain financial management skills such as posting payments, processing financial agreements, reconciling daily transactions, and monitoring patient statements. By the end of the course, students will be prepared to support both the administrative and financial functions of a medical office while ensuring efficient, patient-centered operations.