Hospitality Org Behavior, Hr Mgt

Catalog description

Occupations in the hospitality industry require a high degree of awareness of social interaction. This course introduces students to leadership principles and organizational behavior in the hospitality and tourism industries. It provides students with the opportunity to develop a deep understanding of how to manage people in the workplace with a sensitivity to cultural differences, and how to be an effective leader as a hospitality manager. It also introduces students to the human resource management function in the hospitality and tourism industries. It provides students with the opportunity to develop a deep understanding of the importance of human capital in hospitality and tourism, and it explores various human resource functions including recruitment, selection, placement, compensation, motivation, performance appraisal, as well as selected legal issues from a skills perspective.