MGO 432LEC

Strategic Quality Management

University at Buffalo · UGRD · Fall 2026

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The most significant factor in determining the long-run success or failure of any organization is quality. This course examines quality from that strategic perspective, examining how models such as product design, customer focus, lean manufacturing, Six Sigma, Total Quality Management (TQM), and the ISO 9000 family of standards are used to improve business results. This course is dual listed with MGO 632.

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Class #buffalo-MGO432LECFall 2026UGRD3 credits
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MGO 432LEC · Strategic Quality Management — University at Buffalo