Healthcare Operations

Catalog description

This healthcare operations course is designed to prepare students to be contributing, value-added members of quality departments and teams within healthcare provider organizations. To this end, the course deepens students' understanding of principles of operational effectiveness and efficiency and applies this deeper understanding to the provision of healthcare services. Students will learn and apply methods of continuous process improvement to enhance quality of care and patient safety. These methods will prepare the students to improve healthcare delivery processes by reducing delays, eliminating errors and waste, increasing capacity, and managing variability. Students will also learn and apply data measuring and analyzing skills. The successful completion of the course will provide students the opportunity to earn a Lean Six Sigma Healthcare Yellow Belt Certification. Costs for the Lean Six Sigma portion of the course (Approximately $150) will be billed through the BYU-Idaho Bookstore.