CST 2520

Helpdesk Troubleshooting

Bowling Green State University-Main Campus · UGRD · Fall 2026

1 section

Catalog description

Examination of the helpdesk environment. Includes problem-solving and communication skills for providing end-user support. Topics include customer service skills, troubleshooting, and writing documentation for end-users. Approved for distance education. Prerequisite(s): CST 1200 or permission of instructor.

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Class #bowling_green_main_campus-CST2520Fall 2026UGRD3 credits

Days & times: No scheduled meeting time
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Instructor: Staff

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