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Bluegrass Community and Technical College · 3.00 credits · UGRD

Introduces students to fundamental concepts, principles and practices used to manage and improve quality in organizations. Explores basic quality concepts including continuous improvement, customer focus, value-added concept, quality tools, statistical techniques, quality awards, quality standards, scientific management using data, designing products and services for quality, and the historic influences of leaders in quality management. Lecture: 3 credits (45 contact hours).
Fall 2026 · 1 section
| Section | Days & time | Location | Instructor |
|---|---|---|---|
| 19Z1Class #77273 | TBA2026-08-17 - 2026-12-13 | Online | Khalid Said |
| 19Z1 notes: Online Course: No scheduled meetings. Must have reliable access to a computer, Internet, and a webcam.; Instructional method: INTERNET; BW | |||