IT Customer Service Fundamentals 3

Blackhawk Technical College · UGRD · Fall 2026

1 section

Catalog description

The student will gain knowledge and experience in applying the techniques used in problem troubleshooting, end-user support and customer service. The student will also become familiar with and apply the tools used in user supply and help desk operations.

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Class #blackhawk_tech-0193Fall 2026UGRD

Days & times: No scheduled meeting time
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Instructor: Staff

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