IT Customer Service Fundamentals 2

Blackhawk Technical College · UGRD · Fall 2026

1 section

Catalog description

This course continues to instruct students on the principles of service calls and customer relations skills needed for success as a professional IT service technician. There is a heavy emphasis on business skills and working in teams in an Information Technology environment.

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Class #blackhawk_tech-0192Fall 2026UGRD

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Instructor: Staff

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