Team Building: Inclusion and Engagement

Catalog description

Learners will understand how to take a team from good to great by effectively engaging them in their work on a daily basis. This course provides insight on how to encourage the heart of every employee to feel belonging in the work community through friendly interaction, constructive conflict, and creative problem solving. Employee engagement leads to long-term retention, so this course is critical in understanding how to prevent employee turn-over. Learners will understand how Emotional Intelligence (maturity) plays a significant role in how we manage our emotions in connection with the people we work with. Learners will explore ways to better understand human emotions, keep them in control, and work effectively to move forward productively.