Supervision: Improving Performance and Discipline

Catalog description

Learners will learn how to deal with difficult employees while maintaining composure. Learners will determine the difference between counseling and correcting employees along with effective methods for each. Learners will understand accountability for themselves and the employees who report to them. Discussions provide understanding of the employee evaluation process and the discipline process. Focus is “When a supervisor does a good job of leading, problem-solving, communicating, and motivating, MOST employees will perform well.”.