Administrative Professional

Catalog description

This course provides a comprehensive overview of the modern administrative professional’s role in today’s technology-driven office environment. Students will develop essential skills in office procedures, communication, time and records management, and customer service. Emphasis is placed on professionalism, organizational effectiveness, and adaptability in support roles across a variety of business settings. The course integrates emerging office technologies, digital collaboration tools, and best practices in administrative support. Students will also explore ethics, confidentiality, and the evolving expectations of administrative professionals in business management contexts.