Technical Communication

Catalog description

Credits: 3 Typically Offered: FASPSU In this course, students will learn the proper writing techniques used within the industry through practical industrial writing scenarios such as safety incident, work order request, equipment log and compliance report. In addition, students will study the appropriate interpersonal skills needed to communicate effectively with coworkers and customers including resolving on the job conflicts and establishing positive working relationships. Students will also learn what is considered acceptable behavior in the workplace and how to recognize unacceptable behaviors.