Government and Business Correspondence

Catalog description

A course focused on business correspondence delivered through common media (business letters, memos, e-mail, and reports), across organizational hierarchies (work associates at lower, same, and higher organizational levels), and based in typical situations (good news, bad news, policy and schedule changes, information requests, reprimands, rationales, denials, and other tricky business-communication situations). Emphasizes clear, tactful, succinct, direct, well-structured writing that gets the job done.