Human Relations

Catalog description

This course is designed to provide the student with a basic foundation of positive communication strategies among individuals in today's business settings. Students will accomplish a variety of assignments that promote critical thinking and problem solving, and will develop basic human relations skills essential to function effectively in a modern business environment. Students will be presented with communication concepts associated with interpersonal relationships, including individual differences, group/team activities, cultural relations, leadership, mentoring, customer satisfaction and ethics. Communication concepts from assigned reading will be stressed, and this knowledge will then be applied in the analysis of case studies, scenarios, and problem-solving exercises to develop interpersonal skills that can be used in actual work situations.