GEN 463
Compliance
American Public University System · UGRD · Fall 2026
Catalog description
The purpose of this course is to familiarize students with the concept of Quality and the process of Quality Improvement across the Health Care continuum. This course focuses on the history and evolution of quality, its terms, principles, theories, and practices. The student is introduced to a diverse collection of methods of improving quality, including but not limited to continuous Quality Improvement and Total Quality Management, and to the guidelines for implementing quality management and the continuous quality improvement processes. Students will also be exposed to new cutting edge technologies that impact the quality improvement efforts/interventions in health care delivery that make quality health care more safe, timely, effective, equitable, efficient, and patient-centered.
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