ITEC 355Operations Management

Catalog

Operations Management (3) Operations management (OM) refers to the management of all activities and processes that transform inputs, such as materials, people, capital, and other resources, into outputs in the form of goods and services. This course introduces the basic elements of OM with applications in supply chains and services. The course covers capacity management and planning, process analysis and improvement, managing delays, inventory management, and quality management. Considerable emphasis is placed on use of operational data, quantitative models, and analytical tools to improve decision making in supply chain management and service operations. AU Core Integrative Requirement: Quantitative Literacy II. Prerequisite: ACCT-241 or KSB-223; ECON-150, ECON-200, or KSB-122; ITEC-200 or KSB-113; ITEC-320 or KSB-224; and STAT-204. Restriction: Registration not allowed in both ITEC-355 and KSB-301. Note: Students may not receive credit toward a degree for both ITEC-355 and KSB-301.