SOW 201
Artificial Intelligence and Digital Literacy in Social Work
Community College of Allegheny County · UGRD · Fall 2026
Catalog description
This course examines how artificial intelligence (AI), digital tools and emerging technologies are transforming social work and human-service practice. Students investigate how technology shapes assessment, intervention, documentation, communication and organizational decision-making. Emphasis is placed on equity, ethics and the ways digital literacy and technological access influence client outcomes, particularly for marginalized communities. Through hands-on learning and structured inquiry, students build digital literacy, technological competence and ethical reasoning skills. By engaging technology through a social justice lens, students learn to apply core social work values when evaluating and integrating digital tools in practice settings.
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